check the print head nozzles using a utility on your Windows or Mac
Load a few sheets of plain paper in the
Do one of the following:
Windows: Access the Windows Desktop and
right-click the product icon in the Windows taskbar.
OS X 10.6/10.7/10.8/10.9: In the Apple menu
or the Dock, select System
Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your
product, and select Options &
Supplies. Select Utility
and select Open Printer
OS X 10.5: In the Apple menu or the Dock,
select System Preferences. Select
Print & Fax, select your
product, and select Open Print
Queue. Select Utility.
Check. You see a window like this:
Check the printed pattern to see if there are gaps in the
Print head is clean
Print head needs
If there are no gaps, click Finish. If there are gaps or the
pattern is faint, clean the print head.