Checking the Nozzles Using the Product Control Panel

You can check the print head nozzles using the control panel on your product.
  1. Load a few sheets of plain paper in the product.
  2. Press the arrow buttons to select Menu and press the OK button.
  3. Select Maintenance and press the OK button. You see this screen:


  4. Select Print Head Nozzle Check and press the OK button. You see a screen like this:


  5. Press the up arrow button. The nozzle pattern prints.
  6. Check the printed pattern to see if there are gaps in the lines.

    Print head is clean



    Print head needs cleaning



  7. Do one of the following:
    • If there are no gaps, press the down arrow button, select Finish and press the OK button.
    • If there are gaps or the pattern is faint, select Clean the print head and press the OK button.
  8. Follow the instructions on the screen to clean the print head, check the nozzles, and repeat the process as necessary.
    Caution:
    Never turn off the product or open the front cover during a cleaning cycle or you may not be able to print.
If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours without printing or longer if printing. Then try cleaning the print head again. If quality still does not improve, one of the ink cartridges may be old or damaged and needs to be replaced.
Was this page helpful? Yes or No.
Privacy Policy | Your California Privacy Rights | Terms of Use