Cleaning the Print Head Using the Product Control Panel

You can clean the print head using the control panel on your product.
  1. Load a few sheets of plain paper in the product.
  2. Press the arrow buttons to select Menu and press the OK button.
  3. Select Maintenance and press the OK button.
  4. Select Print Head Cleaning and press the OK button. You see this screen:

  5. Press the up arrow button.
    Note: Use the nozzle check pattern to determine which colors need cleaning. You can save ink by cleaning only selected colors.
    When the cleaning cycle is finished, you see a message on the screen.
    Never turn off the product or open the front cover during a cleaning cycle or you may not be able to print.
  6. Select Print Nozzle Check Pattern and press the OK button.
  7. Press the up arrow button.
  8. Select Finish and press the OK button to confirm that the print head is clean.
If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours without printing or longer if printing. Then try cleaning the print head again. If quality still does not improve, one of the ink cartridges may be old or damaged and needs to be replaced.
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