Cleaning the Print Head Using the Product Control Panel

You can clean the print head using the control panel on your product.
  1. Make sure there are no errors on the LCD screen.
  2. Load a few sheets of plain paper in the product.
  3. Press the  home button, if necessary.
  4. Select Setup.
  5. Select Maintenance. You see a screen like this:


  6. Select Print Head Cleaning. You see a screen like this:


  7. Press the  Color button to clean the print head. When the cleaning cycle is finished, you see a message on the screen.
    Caution:
    Never turn off the product or open the front cover during a cleaning cycle or you may not be able to print.
  8. Select Print Nozzle Check Pattern.
  9. Press the  Color button to confirm that the print head is clean.
If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours without printing or longer if printing. Then try cleaning the print head again. If quality still does not improve, one of the ink cartridges may be old or damaged and needs to be replaced.
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