If you see
ink on the back of a printout, you can clean the paper path to
remove any excess ink.
Load a
few sheets of plain paper in the product.
Do one
of the following:
Windows: Access the Windows Desktop and
right-click the product icon in the Windows taskbar. Select
Printer Settings and click the
Maintenance tab.
OS X 10.6/10.7/10.8/10.9: In the Apple menu or
the Dock, select System Preferences.
Select Print & Fax,
Print & Scan, or Printers & Scanners, select your
product, and select Options &
Supplies. Select Utility and
select Open Printer Utility.
OS X 10.5: In the Apple menu or the Dock, select
System Preferences. Select
Print & Fax, select your
product, and select Open Print
Queue. Select Utility.
Select
Paper Guide Cleaning.
Follow
the on-screen instructions to feed paper through the
product.
Check
the back of the ejected paper to see if it is clean.
Repeat
as necessary until the paper comes out clean.