If you see a message that paper has jammed in the auto
duplexer, follow the steps here.
- Cancel the
print job, if necessary.
- Press the
buttons to release the auto duplexer and remove the duplexer from
your product. Carefully remove any jammed paper from inside the
- Remove any
jammed paper from the duplexer.
- Open the
duplexer and remove any jammed paper from inside it.
- Reattach the
- Follow the
prompts on the LCD screen to clear any error messages. If you still
see a paper jam message, check the other paper jam solutions.