If you cannot start Epson Scan for scanning over a
network, try these solutions:
- If you
cannot scan from your product control panel, make sure you
restarted your computer after installing the product software. Make
sure the Event Manager program is not being blocked by your
firewall or security software.
Note: If you
are using a 5 GHz wireless router, set the router to operate in
dual band (2.4 GHz and 5 GHz) mode. See your router documentation
- If you are
scanning a large original at a high resolution, a network
communication error may occur. Try scanning again at a lower
- If network
communication was interrupted while starting Epson Scan, exit Epson
Scan, wait a few seconds, and restart it. If Epson Scan cannot
restart, turn off your product, turn it back on, and try restarting
Epson Scan again.
- Check the
connection setting and test the connection using Epson Scan
Navigate to the Apps screen and
select EPSON Scan Settings. Make
sure the Connection setting is
set to Network, then click the
versions): Click or
Start > All Programs or Programs > EPSON > EPSON
Scan > EPSON Scan
Settings. Make sure the Connection setting is set to Network, then click the Test button.
OS X: Open the
Applications folder, click
Epson Software, and click
EPSON Scan Settings. Make sure
the Connection setting is set to
Network, then click the
- Make sure
the option selected as the Timeout
Setting in the Epson Scan Settings program is long enough to
complete scanning over a network.
- You may need
to disable the firewall and any anti-virus software on your
wireless router or access point.
X, in addition to scanning with Image Capture, you can download and
install Epson Scan scanning software. Epson Scan provides
additional image adjustment and photo correction features for
enhancing scanned images, and provides an interface for
TWAIN-compliant OCR scanning software. To download
Epson Scan, visit Epson's driver download site (U.S.
downloads or Canadian downloads).