Cleaning the Paper Path

If you see ink on the back of a printout, you can clean the paper path to remove any excess ink.
  1. Load a few sheets of plain paper in the product.
  2. Use the product control panel to make a copy, but without placing a document on the scanner glass.
  3. Check the back of the ejected paper to see if it is clean.
  4. Repeat as necessary until the paper comes out clean.