If paper has jammed in the cassette, follow the steps here to clear the jam.
- Cancel the print job, if necessary.
- Close the output tray.
- Pull out the paper cassette.
- Carefully remove any paper jammed inside the product.
- Carefully follow all paper loading instructions and reload the paper.
- Keep the cassette flat as you gently insert it.
- Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions.
