If you see
ink on the back of a printout, you can clean the paper guide
rollers to remove any excess ink.
- Make sure there are no errors on the LCD.
- Load a sheet of plain paper in the product.
- Press the
home button, if
necessary. - Select Setup.
- Select Maintenance. You see a screen like this:
- Scroll down and select Paper Guide Cleaning.
- Select the paper source to clean.
- Follow the instructions on the screen and press the
Color button. - Check the back of the ejected paper to see if it is clean.
- Repeat as necessary until the paper comes out
clean.
Note: If the paper comes out stained even after several cleaning attempts, try cleaning the other paper sources.
