Cleaning the Paper Guide

If you see ink on the back of a printout, you can clean the paper guide rollers to remove any excess ink.
  1. Load a few sheets of plain paper in the product.
  2. Press the up or down arrow buttons, select Menu, and press the OK button.
  3. Press the down arrow button, select Maintenance, and press the OK button. You see this screen:


  4. Press the down arrow button, select Paper Guide Cleaning, and press the OK button.
  5. Select the cassette and press the OK button.
  6. Press the up arrow button.
  7. Check the back of the ejected paper to see if it is clean.
  8. Repeat as necessary until the paper comes out clean.
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