If you cannot start Epson Scan, try these solutions:
- Make sure
your scanner is turned on and any interface cables are securely
connected at both ends.
- Make sure
Epson Scan is selected in your scanning program.
- Make sure
your computer is not running in a power-saving mode, such as sleep
or standby. If so, wake your system and restart Epson Scan.
- If you
connected the scanner using a USB cable, make sure it is connected
directly to your computer or through only one USB hub.
- Check the
connection setting and test the connection using Epson Scan
Settings:
- Windows 8.x: Navigate to the Apps screen and select EPSON Scan Settings. Click the Test button.
- Windows (other versions): Click
or
Start > All Programs or Programs > EPSON > EPSON
Scan > EPSON Scan
Settings. Click the Test
button.
- OS X: Open the Applications folder, click Epson Software, and click EPSON Scan Settings. Click the Test button.
- Make sure
you do not have multiple versions of Epson Scan installed. If you
do, uninstall both versions and install one version.
- If you
upgraded your operating system but did not reinstall Epson Scan,
try reinstalling it.
- If you
cannot start Epson Scan in Full Auto Mode, your original may have a
very dark or bright background, or be very large. Try scanning in
another Epson Scan mode instead.
- If you are using a TWAIN-compliant program, make sure that the
correct product is selected as the Scanner or Source
setting.