Checking the Nozzles Using the Product Control Panel

You can check the print head nozzles using the control panel on your product.
  1. Load a few sheets of plain paper in the product.
  2. From the Home screen, select Menu and press the OK button. You see this screen:


  3. Press the arrow buttons to select Maintenance and press the OK button.
  4. Press the arrow buttons to select Nozzle Check and press the OK button. You see this screen:


  5. Press the OK button. The nozzle check pattern is printed.
  6. Check the printed pattern to see if there are gaps in the lines.

    Print head is clean



    Print head needs cleaning



  7. Do one of the following:
    • If there are no gaps, the print head is clean. Select No and press the OK button.
    • If there are gaps or the pattern is faint, select Yes and press the OK button to continue. Follow the instructions on the screen to clean the print head.
If you don’t see any improvement after cleaning the print head up to 2 times, turn the product off and wait at least 6 hours. Then try cleaning the print head again. If quality still does not improve, one of the ink cartridges may be old or damaged and needs to be replaced.
Related concepts
Print Head Cleaning
Related information
Replacing Ink Cartridges and Maintenance Boxes