Product Light Status

You can often diagnose problems with your product by checking its lights.



Lights
1 WiFi
2  power
3  ink
4  paper
Light status Condition/solution
The  power light is on The product is turned on.
The  power light is flashing The product is busy. Wait for the  power light to stop flashing before turning off the product.
The  power light is flashing

The light is flashing

The ink pads need to be replaced. You must contact Epson for support.
The  power light is on

The  ink light is on

Initial ink charging may not be complete. See the Start Here poster for instructions.
The  paper light is flashing Paper is jammed in the product. Remove the jammed paper, and press the  B&W copy button or the  color copy button to clear the error.

The  paper light is on

No paper is loaded or multiple sheets fed at one time. Load paper in the product, and press the  B&W copy button or the  color copy button to clear the error.
The WiFi light is flashing orange A WiFi error has occurred. Press the WiFi button to clear the error and try again.

The  ink light is flashing

The  paper light is flashing

The WiFi light is flashing green and orange

An error has occurred during firmware updating. Connect your product using a USB cable and try updating the firmware again. If the error continues, contact Epson for support.
The  power light is flashing

The  ink light is flashing

The  paper light is flashing

The WiFi light is flashing green and orange

Open the scanner unit and remove any paper or protective materials inside the printer. Turn the product off and then back on again.
Related tasks
Refilling the Ink Tanks
Related references
Where to Get Help
Paper Jam Problems
Related information
Loading Paper