Solutions When No Image Appears

If no image appears, try the following solutions:
  • Make sure the lens cover is open all the way or off.
  • Press the A/V Mute button on the remote control to see if the image was temporarily turned off.
  • Make sure all necessary cables are securely connected and the power is on for the projector and connected video sources.
  • Press the projector's power button to wake it from standby or sleep mode. Also see if your connected computer is in sleep mode or displaying a blank screen saver.
  • Press the Menu button. If the projector menu is able to display, there may be a problem with the connected video source, cable connection, or port.
  • Check the settings on the Signal menu to make sure they are correct for the current video source.
  • Adjust the Brightness setting or select the Normal Power Consumption setting.
  • Check the Display setting to make sure Messages is set to On.
  • If the projector does not respond when you press the control panel buttons, the buttons may be locked. Unlock the buttons.
  • If the projector does not respond when you press buttons on the remote control, make sure the remote receivers are turned on.
  • For images projected with Windows Media Center, reduce the screen size from full screen mode.
  • For images projected from applications using Windows DirectX, turn off DirectX functions.
Related tasks
Opening the Lens Cover
Unlocking the Projector's Buttons
Related references
Image Quality Settings - Image Menu
Input Signal Settings - Signal Menu
Projector Feature Settings - Settings Menu
Projector Setup Settings - Extended Menu
Projector Setup Settings - ECO Menu