Product Light Status

You can often diagnose problems with your product by checking its lights.

Lights
1	WiFi
2	power
3	paper
4	ink

Light status	Condition/solution
The power light is on	The product is turned on.
The power light is flashing	The product is busy. Wait for the power light to stop flashing before turning off the product. If you just replaced an ink cartridge and the power light is still flashing after 3 minutes, the cartridge may be installed incorrectly. Reinstall the ink cartridge.
The power light is flashing The paper light is flashing	Paper is jammed in the product. Remove the jammed paper, and press the B&W copy button or the color copy button to clear the error.
The power light is flashing The paper light is on	No paper is loaded or multiple sheets fed at one time. Load paper in the product, and press the B&W copy button or the color copy button to clear the error.
The power light is on or flashing The ink light is flashing	Ink in a cartridge is low. You can continue printing, or check which cartridge is low and replace it.
The power light is on or flashing The ink light is on	An ink cartridge is expended or not installed correctly. Replace or reinstall the cartridge. (Depending on the color of the expended cartridge and how you are printing, you may be able to continue printing temporarily.)
The power light is on or flashing The ink light is flashing The paper light is flashing	The ink pads are near the end of their service life. Contact Epson for support. (To continue printing, press the B&W copy button or the color copy button.)
The ink light is on The paper light is on The WiFi light is on	An error has occurred during firmware updating. Connect your product using a USB cable and try updating the firmware again. If the error message continues, contact Epson for support.
The power light is flashing The ink light is flashing The paper light is flashing The WiFi light is flashing	A printer error has occurred. Turn the product off and then back on again. If the error continues, check for a paper jam. If the error persists, contact Epson for support.
The WiFi light is flashing orange	WiFi connection error. Press the Wi-Fi button on the printer to clear the error and try again.

Note: The ink pads in the printer collect, distribute, and contain the ink that is not used on printed pages. During the life of your product it may reach a condition where either satisfactory print quality cannot be maintained or the ink pads have reached the end of their usable life. The Epson Status Monitor, your LCD screen, or lights on the control panel will advise you when these parts need replacing. If this happens during the standard warranty of the product, the exchange of the product or replacement of the pads is covered under the standard warranty. If the product is out of warranty, the pads can be replaced by any Epson authorized service provider. The waste ink pads are not a user-replaceable part.