Paper Jam Problems Inside the Product

If paper has jammed inside the product, follow the steps below to clear the jam.

  1. Cancel the print job, if necessary.
  2. Remove any jammed paper from the rear paper feed slot.


  3. Lift the scanner unit.


    Caution:
    Do not touch the flat white cable inside the printer. Do not lift the scanner unit while the document cover is open.


  4. Remove any paper inside, including torn pieces.


  5. Close the scanner unit.
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