If paper has jammed in the duplexer (rear cover),
follow the steps here to clear the jam.
- Cancel the
print job, if necessary.
- Press the
tabs and remove the duplexer.
remove any jammed paper.
- Remove any
jammed paper from the duplexer.
- Open the
duplexer and carefully remove any jammed paper stuck inside.
- Reattach the
- Follow the
prompts on the LCD screen to clear any error messages. If you still
see a paper jam message, check the other paper jam solutions.