Checking the Nozzles Using the Product Control Panel

You can check the print head nozzles using the control panel on your product.
  1. Press the  home button, if necessary.
  2. Press the  setup button. You see this screen:

  3. Select Maintenance.
  4. Select Print Head Nozzle Check.
  5. Load a few sheets of plain paper in the sheet feeder.
  6. Select Print. The nozzle pattern prints.
  7. Check the printed pattern to see if there are gaps in the lines.

    Print head is clean

    Print head needs cleaning

  8. Do one of the following:
    • If there are no gaps, select Done.
    • If there are gaps or the pattern is faint, select Clean the Print Head and continue.
  9. Follow the instructions on the screen to clean the print head, check the nozzles, and repeat the process as necessary.
If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours. Then try cleaning the print head again. If quality still does not improve, one of the ink cartridges may be old or damaged and needs to be replaced.
Related concepts
Print Head Cleaning
Related tasks
Loading Paper in the Sheet Feeder