If roll paper has jammed inside the product, try these
- Cancel the
print job from your computer, if necessary.
- Cut the
paper close to the roll paper feeder and the output tray as shown.
remove the jammed paper from the front or back as shown (whichever
- Open the
printer cover and slowly pull any jammed paper out of the product.
- Close the
printer cover and select Resume.
- If an error
is still displayed, turn off the product, then turn it back
- If you are
unable to remove the paper, contact Epson for support.