You can
uninstall and then re-install your printer software to solve
certain problems.
Turn off
the product.
Disconnect any interface cables.
Do one
of the following:
Windows 8.x: Navigate to the Apps screen and select Control Panel > Programs > Programs
and Features. Select the uninstall option for your Epson
product, then select Uninstall/Change.
Note: If you see a
User Account Control window, click
Yes or Continue.
In the next window, select your product, if necessary, and click
OK. Then follow any on-screen
instructions.
Windows (other versions): Click or Start, and select All
Programs or Programs. Select
Epson, select your product, then
click EPSON Printer Software
Uninstall.
Note: If you see a
User Account Control window, click
Yes or Continue.
In the next window, select your product, if necessary, and click
OK. Then follow any on-screen
instructions.
Restart
your computer, then re-install your software.
Note: If you find
that re-installing your product software does not solve a problem,
contact Epson.