Checking the Nozzles Using the Control Panel

You can check the print head nozzles using your product's control panel.
  1. Load a few sheets of plain paper in the sheet feeder.
  2. Turn the product off.
  3. Press and hold the  paper/cancel button and turn the product on. The product turns on and prints a nozzle check pattern.
  4. Check the printed pattern to see if there are gaps in the lines.

    Print head is clean



    Print head needs cleaning



  5. If there are gaps or the pattern is faint, clean the print head.
If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours. Then try cleaning the print head again. If quality still does not improve, one of the ink cartridges may be old or damaged and needs to be replaced.
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