Cleaning the Paper Guide Rollers

If you see ink on the back of a printout, you can clean the paper guide rollers to remove any excess ink.

If plain paper isn’t effective, you can use Epson Ink Jet Printer Cleaning Sheets (part number S041150) to clean the rollers. A cleaning sheet will help remove dust from the rollers, which can cause a loss of traction and prevent paper from feeding properly.

Remove the instruction sheet attached to the Epson Ink Jet Printer Cleaning Sheets and do not follow the steps on it; they are not correct for your printer. Do not use the cleaning sheets that come with certain Epson special papers; they may jam inside your printer.
  1. Load several sheets of plain paper (or a cleaning sheet) of this size in the sheet feeder: A3 (11.7 × 16.5 inches [297 × 420 mm])
    Note: If you are using a cleaning sheet, insert the sheet with the adhesive side facing up and the non-adhesive portion of the page at the bottom.
  2. Press the  paper/cancel button to feed the paper through the product.
  3. Repeat these steps as necessary until no ink appears on the back of your printouts. If you are using a cleaning sheet, run it through up to three times.
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