follow the steps here to clean the platen, pressure rollers, and
media holding plates to remove ink, paper particles, and lint.
- If ink remains on these parts, it could transfer to your
printouts. Continued use of your product with ink, paper particles,
or lint on these surfaces could damage the print heads or clog the
- The after heater may be hot; take care not to burn
Note: Do not use
ink cleaner when cleaning the platen, high pressure rollers, or
media holding plates.