Cleaning the Print Head

If printouts are faint or have gaps, you should clean the print head to clear the clogged nozzles. Clean the print head only if print quality declines or image colors are incorrect.

Note: You can also set up the product to automatically clean the print head at selected intervals using the Periodical Cleaning and Cleaning Cycle settings in the Setup menu.

You can select from three levels of head cleaning:

Light: Use this cleaning level first.
Medium: Use this cleaning level if you cannot clear the clogged nozzles after cleaning with the light level.
Heavy: Use this cleaning level if you cannot clear the clogged nozzles after cleaning with the medium level.

Press the maintenance button on the control panel. You see the Maintenance menu.
Press the up or down arrow button to select Head Cleaning and press the OK button.
Press the up or down arrow button to choose one of the following cleaning options:
- All Nozzles: Select this option when you see faint printing or gaps in all rows of nozzles in the check pattern. Go to step 5.
- Selected Nozzles: Select this option when you see faint printing or gaps in only certain rows of nozzles in the check pattern. You can select to clean multiple nozzle rows, if necessary.
To select the nozzle rows for cleaning, press the up or down arrow button to highlight the row number and press the OK button. Repeat for each row you want to clean. When you finish, select Proceed and press the OK button.
Press the up or down arrow button to select the cleaning level and press the OK button. Print head cleaning starts. When it is complete, the menu closes.
Print a nozzle check pattern or check your printout to confirm that the nozzles are cleared.