Paper Jam Problems Inside the Product

If you have problems with paper jams, try this solution:

  1. Cancel the print job, if necessary.
  2. Open the printer cover.


    Warning: Do not touch the control panel buttons while your hands are inside the product to avoid accidentally starting the unit and causing injury to yourself.
  3. Remove any jammed paper inside.


    Caution:
    Do not touch the flat white cable, ink tubes, or left side of the print head inside the product.


  4. Close the printer cover.
Related references
Paper Jam Problems in the Rear Paper Feed Slot