If the product model name and/or IP address is not displayed in
EpsonNet Config, try these solutions:
- If you selected to block, cancel, or shut down option on a
Windows security or firewall screen, the IP address and model name
cannot display in EpsonNet Config. Register EpsonNet config as an
exception in your firewall or security software, or close the
security software and try running EpsonNet Config again.
- The operation may have timed out. Select Tools, select Options, select Timeout, and increase the time option for the
Communication Error setting. This
may cause EpsonNet Config to run slower, however.