Cleaning the Paper Guide

If you see ink on the back of a printout, you can clean the paper guide rollers to remove any excess ink.
  1. Make sure there are no errors on the LCD.
  2. Load a sheet of plain paper in the product.
  3. Press the  home button, if necessary.
  4. Select Setup.
  5. Select Maintenance. You see a screen like this:


  6. Scroll down and select Paper Guide Cleaning.
  7. Select the paper source to clean.
  8. Follow the instructions on the screen and press the  B&W button.
  9. Check the back of the ejected paper to see if it is clean.
  10. Repeat as necessary until the paper comes out clean.
    Note: If the paper comes out stained even after several cleaning attempts, try cleaning the other paper sources.
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