Cleaning the Paper Guide
If you see ink on the back of a printout, you can clean the paper guide rollers to remove any excess ink.
Make sure there are no errors on the LCD.
Load a sheet of plain paper in the product.
Press the
home
button, if necessary.
Select
Setup
.
Select
Maintenance
.
You see a screen like this:
Scroll down and select
Paper Guide Cleaning
.
Select the paper source to clean.
Follow the instructions on the screen and press the
B&W
button.
Check the back of the ejected paper to see if it is clean.
Repeat as necessary until the paper comes out clean.
Note:
If the paper comes out stained even after several cleaning attempts, try cleaning the other paper sources.
Parent topic:
Adjusting Print Quality
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