Cleaning the Print Head Using the Product Control Panel

You can clean the print head using the control panel on your product.
  1. Make sure plain paper is loaded in Cassette 1.
  2. Press the up or down arrow buttons, select Menu, and press the OK button.
  3. Press the down arrow button, select Maintenance, and press the OK button.
  4. Press the down arrow button, select Print Head Cleaning, and press the OK button. You see this screen:


  5. Press the up arrow button. When the cleaning cycle is finished, you see a message on the screen.
    Caution:
    Never turn off the product during a cleaning cycle or you may damage it.
  6. Select Print Nozzle Check Pattern and press the OK button.
  7. Press the up arrow button.
  8. Press the down arrow button, select Finish, and press the OK button to confirm that the print head is clean.
If you don’t see any improvement after cleaning the print head up to 4 times, leave the product turned on and wait at least 6 hours. Then try cleaning the print head again. If quality still does not improve, the ink cartridge may be old or damaged and needs to be replaced.
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