You can often diagnose problems with your product by checking the messages on its LCD screen.
|LCD screen message||Condition/solution|
|Paper Jam||If paper is jammed in the product, follow the instructions in this guide to remove the jammed paper from the indicated area.|
|Printer Error||A serious error has occurred. Turn the product off and then back on again. If the error continues, check for a paper jam. If there is no paper jam, contact Epson for support.|
|You need to replace the ink cartridge.||Replace the ink cartridge.|
|Memory full.||The size of the print job is too large. Lower the print quality or resolution, change the format setting, or reduce the number of images or fonts in the print job.|
|Invalid IP address and subnet mask.||There is a problem with the network connection to your product.|
|Recovery mode||An error has occurred during firmware updating. Connect your product using a USB cable and try downloading the Firmware Update from Epson's support website. If you still need help, contact Epson for support.|