Loading Roll Paper

You can load roll paper with a 2- or 3-inch core and a width of up to 44 inches (112 cm) (SureColor P10000) or 64 inches (163 cm) (SureColor P20000).

Caution:

Cut off any wavy or curled portions of the roll paper before loading it. Printing on wavy or curled paper may cause print head strikes that lead to repeated print head cleanings or permanent damage to the printer.

Open the roll paper cover.
Lift the roll lock lever all the way up.

Note: If the roll lock lever is not raised up all the way, the lock is still on.
Adjust the paper guides to the width of the paper.
Place the roll paper on top of the paper guides.
If necessary, slide the size levers on the roll paper adapters to the position that matches the core size of your roll paper.
2-inch core

3-inch core
Release the adapter lock on both roll paper adapters.
Push the adapters into the paper core at both ends of the roll.
Push down the adapter lock levers.
Lift the roll and slide it to the right until it meets the roll paper guide. Then slide the roll forward.
Press the load/remove paper button.
Make sure Roll Paper is selected and press the OK button.
Insert the leading edge of the roll paper into the feed slot until the printer beeps.
Note: If the Auto Loading setting is set to Off, continue feeding the paper until it reaches the front edge of the printer.

Note: If the cloth in the paper slot lifted up when paper was removed, press the cloth down with the leading edge of the paper.
Pull down the roll lock lever to lock the roll in place.
Press the OK button.
Note: Press the cut/feed media button to cut off the edge of the paper, if necessary.
Close the roll paper cover.

Note: To prevent dust from accumulating inside the printer, always keep the roll paper cover closed unless you are loading or unloading media.
Select one of these settings on the LCD screen:
- If the paper settings are correct, select Keep Settings Above.
- Select Change Settings and adjust the settings.
Press the OK button.

To avoid indenting or creasing the paper, remove it from the paper path and roll it up when you are not printing.

Note: Store roll paper on its end or horizontally (if the packaging end-caps are installed). Never store roll paper on its edge, as a flat spot can develop and lead to imaging artifacts on the prints.