Cleaning the Print Head Using the Product Control Panel

You can clean the print head using the control panel on your product.
  1. Make sure roll or cut sheet paper is loaded in the printer.
  2. Make sure the correct paper type is selected.
  3. Press the  maintenance button.
  4. Select Head Cleaning and press the right arrow button.
  5. Do one of the following:
    • To manually select the nozzles to clean, select Select Nozzle & Level and press the OK button.
    • To automatically check and clean any clogged nozzles, select Check and Clean Nozzle and press the OK button. Follow the instructions on the LCD screen.
  6. Select one of the following:
    • To clean all nozzles, select All Nozzles and press the OK button.
    • To select the specific nozzles for cleaning, select them and press the OK button.
  7. Select Start Cleaning and press the OK button.
  8. Select one of the following as the cleaning strength level:
    • For a first cleaning, select Normal.
    • If nozzles are still clogged after three normal level cleanings, select Heavy.
  9. Press the OK button to start the cleaning cycle. When the cleaning cycle is finished, the  power light stops flashing and a confirmation screen appears.
    Caution:
    Never turn off the product during a cleaning cycle or you may damage it.
  10. Select Nozzle Check and press the OK button.
  11. Press the OK button. The nozzle pattern prints.
  12. Check the printed pattern to see if there are gaps in the lines.
    Note: Use at least a 10× eye loupe to examine the pattern for any missing or deflected dots or segments.

    Print head is clean



    Print head needs cleaning



  13. Follow the instructions on the screen to clean the print head, check the nozzles, and repeat the process as necessary.
If you don’t see any improvement after running three Normal level cleanings, select Heavy as the cleaning strength.