If you cannot start Epson Scan 2, try these
solutions:
- Make sure
your product is turned on and any interface cables are securely
connected at both ends.
- Make sure
Epson Scan 2 is selected as your scanning program.
- Make sure
your computer is not running in a power-saving mode, such as sleep
or standby. If so, wake your system and restart Epson Scan 2.
- Check the
connection setting and test the connection using Epson Scan 2
Utility:
Windows 10: Click
and select All apps. Select EPSON, then select Epson Scan 2 Utility. Make sure the correct
your product is selected. If necessary, select the Other tab and click Reset.
Windows 8.x:
Navigate to the Apps screen and
select Epson Scan 2 Utility. Make
sure the correct your product is selected. If necessary, select the
Other tab and click Reset.
Windows (other
versions): Click
or
Start > All Programs or Programs > EPSON > Epson
Scan 2 > Epson Scan 2
Utility. Make sure the correct your product is selected. If
necessary, select the Other tab
and click Reset.
OS X: Open the
Applications folder, click
Epson Software, and click
Epson Scan 2 Utility. Make sure
the correct your product is selected. If necessary, select the
Other tab and click Reset.
- Make sure
you do not have multiple versions of Epson Scan installed. If you
do, uninstall both versions and install one version.
- If you
upgraded your operating system but did not reinstall Epson Scan 2,
try reinstalling it.
Note: With OS
X, in addition to scanning with Image Capture, you can download and
install Epson Scan 2 scanning software. Epson Scan 2 provides
additional image adjustment and photo correction features for
enhancing scanned images, and provides an interface for
TWAIN-compliant OCR scanning software.
To download
Epson Scan 2, visit Epson's driver download site (U.S.
downloads or Canadian downloads).