If paper has jammed inside the product, follow the
steps here to clear the jam.
- Cancel the
print job, if necessary.
- Lift the
scanner unit.
Caution:
Do not touch the flat white cable,
translucent strip, or ink tubes inside the printer. Do not lift the
scanner unit while the document cover is open.
- Remove any
paper inside, including torn pieces.
- Close the
scanner unit.
- Follow the
prompts on the LCD screen to clear any error messages. If you still
see a paper jam message, check the other paper jam solutions.
