If a job does not complete successfully, you can check the error code. Press the Status button, select Job History, and locate the incomplete job. Select the job to display the error code and additional information.
Code | Condition/solution |
---|---|
001 | The product was turned off by a power failure. |
109 | The received fax was already deleted. |
110 | The job was printed 1-sided because the loaded paper does not support 2-sided printing. |
201 | The product's memory is full.
You can send pages individually or print received faxes and then delete them to free up memory space. |
202 | The line was disconnected by the recipient's fax machine. Wait a moment, then try again. |
203 | The product cannot detect a dial tone.
Make sure the phone cable is connected correctly and the phone line works. If you connected the product to a PBX (Private Branch Exchange) phone line or Terminal Adapter, turn off the Dial Tone Detection setting. |
204 | The recipient's fax machine is busy. Wait a moment, then try again. |
205 | The recipient's fax machine does not answer. Wait a moment, then try again. |
206 | The phone cable is incorrectly connected to the product's LINE and EXT ports. Connect the phone cable correctly. |
207 | The phone cable is not connected. Connect the phone cable. |
208 | The fax could not be sent to some of the specified
recipients.
Print a fax log to check which recipients failed to receive the fax. You may be able to resend a fax from Job Monitor in the Status Menu. |
301
401 |
There is not enough storage space available on the external memory device. Clear space on the device or use a different device. |
302
402 |
The external memory device is write-protected; disable write protection. |
303 | No folder is available for saving the scanned file. Create a folder or use a different memory device. |
304
404 |
The external memory device has been removed. Reinsert the device. |
305
405 |
An error occurred while saving. |
306
315 327 |
The product's memory is full. Wait until other ongoing jobs are finished. |
331 | A communication error occurred while acquiring the destination list. Make sure the product is connected to the network correctly. Reduce the number of documents. |
332 | There is not enough space available for saving the scanned files in the specified folder. |
333 | The destination could not be found because the destination information has been uploaded to the server before sending the scanned data. Select the destination again. |
334 | An error occurred while sending the scanned data. |
341 | A communication error has occurred. Make sure the product is connected to the computer or network correctly. Make sure you have installed Epson Event Manager. |