Original Feeds Incorrectly in Scanner

If you have problems feeding originals in your scanner, try these solutions:

• If multiple pages feed at once, try the following:
  • Remove the originals, fan the edges to separate the sheets, if necessary, and reload them.
  • Load fewer originals at a time.
  • Load only originals that meet the specifications for your scanner.
  • Clean inside the scanner and replace the roller assembly kit, if necessary.
  • Scan the originals one by one using the Automatic Feeding Mode setting in Epson Scan 2.
  • Press the  slow mode button to slow down the scanning speed.
• If you see a double feed error in the Epson Scan 2 window or the Document Capture Pro window (Windows only), start Epson Scan 2, select the Main Settings tab, select the Detect Double Feed setting, and select Off.
  Note: On a Mac, only Epson Scan 2 displays double feed errors. Document Capture for Mac does not include this setting.