Checking the Scanner Roller Counter

Check the scanner roller counter to determine when your rollers need to be replaced. When you replace the scanner rollers, reset the scanner roller counter so you know when you may need to replace the rollers again.
  1. Make sure the scanner is turned on and connected to your computer.
  2. Do one of the following to open the Epson Scan 2 Utility:
    • Windows 10: Click and select EPSON > Epson Scan 2 Utility.
    • Windows 8.x: Navigate to the Apps screen and select Epson Scan 2 Utility.
    • Windows (other versions): Click or Start > All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility.
    • Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility.
  3. Click the Counter tab. You see a screen like this:

  4. If the number in the Number of Scans field exceeds the number displayed as the Life Cycle of the rollers, it is time to replace the rollers.
  5. Close the Epson Scan 2 Utility.