Checking the Nozzles Using the Product Control Panel

You can check the print head nozzles using the control panel on your product.
  1. Make sure there are no errors on the LCD screen, the CD/DVD tray is not inserted for printing, and the output tray is extended.
  2. Load a few sheets of plain paper in the product.
  3. Press the  home button, if necessary.
  4. Press the arrow buttons to select Settings and press the OK button.
  5. Select Maintenance and press the OK button.


  6. Select Nozzle Check and press the OK button.


  7. Press the  start button. The nozzle check pattern is printed.
  8. Check the printed pattern to see if there are gaps in the lines.

    Print head is clean



    Print head needs cleaning



  9. Do one of the following:
    • If there are no gaps, the print head is clean. Select OK and press the OK button.
    • If there are gaps or the pattern is faint, select Start Cleaning and press the OK button.
  10. Follow the instructions on the screen to clean the print head.
If you don’t see any improvement after cleaning the print head up to 2 times, turn the product off and wait at least 6 hours. Then try cleaning the print head again. If quality still does not improve, one of the ink cartridges may be old or damaged and needs to be replaced.
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