Original Jams in Scanner

If an original has jammed inside the scanner, follow these steps:

Note: The illustrations show the ES-300W/ES-300WR, but the instructions are the same for the ES-200.
  1. Turn off your scanner.
  2. Remove all originals from the input tray.
  3. Pull the edge of the scanner cover firmly at the arrow mark.

  4. Gently pull out any jammed originals from inside the scanner.

  5. Close the scanner cover.
  6. Carefully follow all loading instructions when you reload originals.
Related tasks
Cleaning Inside Your Scanner
Related information
Loading Originals