Scan your
original at a lower resolution, if possible.
Make sure
your system meets the requirements for your operating system. If
you are scanning a high-resolution image, you may need more than
the minimum requirements. If necessary, increase your system's
memory or reduce the resolution.
If you are
running virus protection or other security software, exclude the
TWAIN.log files from monitoring or set the TWAIN.log file as read
only (Windows). See your virus protection or security
software instructions for details. The TWAIN.log file is saved in
C:\Users\(user name)\AppData\Local\Temp.
Note: You may need
to unhide system folders to view files in that location.
If you are running on USB power, connect the AC adapter to the
scanner.
If you are running on battery power and the battery charge is
low, connect the AC adapter to the scanner
(ES-300W/ES-300WR).