If you need to contact Epson for technical support services, use
the following support options.
Internet Support
Visit Epson's support website at epson.com/support (U.S.), epson.ca/support
(Canada), or epson.com.jm/support (Caribbean) and select
your product for solutions to common problems with your product.
You can download utilities and documentation, get FAQs and
troubleshooting advice, or e-mail Epson with your questions.
Speak to a Support Representative
Before you call Epson for support, please have the
following information ready:
-
Product
name
-
Product
serial number (located on a label on the product)
-
Proof of
purchase (such as a store receipt) and date of purchase
-
Computer
configuration
-
Description
of the problem
Then call:
-
U.S.:
(562) 276-4382, 6 AM to 8 PM, Pacific Time,
Monday through Friday, and 7 AM to 4 PM, Pacific Time,
Saturday
-
Canada:
(905) 709-3839, 6 AM to 8 PM, Pacific Time,
Monday through Friday, and 7 AM to 4 PM, Pacific Time,
Saturday
Days and hours of support are subject to change without notice.
Toll or long distance charges may apply.
Note: For help
using any other software on your system, see the documentation for
that software for technical support.
Purchase Supplies and Accessories
You can purchase genuine Epson accessories at epson.com (U.S. sales),
epson.ca
(Canadian sales), or epson.com.jm (Caribbean sales). You can also purchase
accessories from an Epson authorized reseller. To find the
nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or
800-807-7766 in Canada.