clean the print head using the buttons on your product.
Make sure no product lights are
Load a few sheets of plain paper in the
Hold down the stop button for 3 seconds to start
the cleaning cycle. The power light flashes throughout
the cleaning cycle and stays on when the cleaning cycle is
Never turn off the product or open the
scanner unit during a cleaning cycle or you may not be able to
Run a nozzle check to confirm that the print head is
If you don’t see any improvement after cleaning the print head
up to 3 times, turn off the product and wait at least 12 hours.
Then check the print head nozzles and try cleaning the print head
again, if necessary. If quality still does not improve, contact