If paper has jammed in the cassette, follow the steps
here to clear the jam.
- Cancel the
print job, if necessary.
- Pull out the
remove any paper jammed inside the product.
follow all paper loading instructions and reload the paper.
- Keep the
cassette flat as you gently insert it.
- Follow the
prompts on the LCD screen to clear any error messages. If you still
see a paper jam message, check the other paper jam solutions.