| Install the software on your computer or server
to use this feature. For details, see your documentation. |
Install Epson Scan 2 and Document Capture Pro
(Windows), Document Capture (Mac), or Document Capture Pro Server
on your computer or server. |
| A job may not be registered. Register a job
using Document Capture Pro. For details, see your documentation.
When job is not found, check the following. - Job registration
on the software. |
Create a scan job in Document Capture Pro
(Windows), Document Capture (Mac), or Document Capture Pro Server
on your computer or server. |
| Check the following when a computer is not
found. - Connection between the scanner and the computer (USB or
network) - Installation of a necessary application - Version of an
application - Power supply of a computer - Firewall settings and so
on - Group settings of a scanner and Document Capture Pro -
Execution of re-searching. For details, see your
documentation. |
Try the following:
- Make sure the scanner is connected and correctly
configured.
- Install Epson Scan 2 and Document Capture Pro (Windows),
Document Capture (Mac), or Document Capture Pro Server on your
computer or server.
- Install the latest version of the application.
- Make sure the AC adapter is securely connected to the scanner
and an electrical outlet. Check that the outlet is working properly
by plugging another electrical device into it.
- Check the firewall settings for Epson software.
- Make sure the Group setting is the same for the computer and
the scanner.
- Search for the computer again.
|
| Recovery mode |
An error has occurred during firmware updating.
Connect your product using a USB cable and try downloading the
Firmware Update from the Epson support site. If you still need
help, contact Epson for support. |