If you cannot start Epson Scan 2, try these solutions:
- Be sure to use the USB cable that came with the scanner.
- Make sure
your scanner is turned on and any interface cables are securely
connected at both ends.
- Make sure
your computer is not running in a power-saving mode, such as sleep
or standby. If so, wake your system and restart Epson Scan 2.
- If you
connected the scanner using a USB cable, make sure it is connected
directly to your computer or through only one USB hub.
- Make sure
you do not have multiple versions of Epson Scan 2 installed. If you
do, uninstall all versions and install one version.
- If you are using the scanner over a network, make sure the
network cable is securely connected.
- If you are using the scanner over a network, make sure your
scanner is displayed in the Scanner Settings screen. If your
scanner is not displayed in the list, click Enable Editing and click Add. Add your scanner on the Add Network Scanner
screen.
- Make sure the PC Connection via
USB setting is not disabled on the control panel.
- If you
upgraded your operating system but did not reinstall Epson Scan 2,
try reinstalling it.
- If you are
using a TWAIN-compliant program, make sure that the correct product
is selected as the Scanner or
Source setting.
- Make sure the
power light stops flashing,
indicating that the scanner is ready to scan.