Uninstalling Scanner Software - Windows

You can uninstall and then re-install your scanner software to solve certain problems.
  1. Turn off the scanner.
  2. Disconnect any interface cables.
  3. Do the following to uninstall each of your scanning software programs, then follow any on-screen instructions:
    • Windows 10: Click and select  (Settings) > Apps > Apps & features. Select the scanner software program and click Uninstall.
    • Windows 8.x: Navigate to the Apps screen and select Control Panel > Programs > Programs and Features. Select the scanner software program and click Uninstall/Change.
    • Windows 7 or Windows Vista: Open the Windows Control Panel utility. Select Programs and Features. (In Classic view, select Programs and click Uninstall a program.) Select the scanner software program and click Uninstall/Change.
  4. Restart your computer, then see the Start Here sheet to re-install your software.
Note: If you find that re-installing your scanner software does not solve a problem, contact Epson.