Erasing All Data from the Product

If you are giving away or disposing of your product, we recommend that you erase all data from the product.
  1. Press the  home button, if necessary.
  2. Select Settings.
  3. Select General Settings.
  4. Select System Administration. You see the System Administration screen:


  5. Select Restore Default Settings. You see a screen like this:


  6. Select Clear All Data and Settings.
  7. Select Yes.
  8. Select Close. You see the System Administration screen:


  9. Select Clear Internal Memory Data.
  10. Select Delete All Internal Memory Jobs.
  11. Select Yes.
  12. Select the back arrow.
  13. Select HDD Erase Settings.
  14. Select Erase All Memory.
  15. Do one of the following:
    • Select High Speed to perform a quick format on the encrypted hard drive. Data recovery is still possible if you select this option.
    • Select Overwrite to perform a full format on the encrypted hard drive and rewrite all data with zeroes. This process takes approximately 2.5 hours and data recovery is not possible. Select this option to fully erase anything you have stored, such as sensitive data.
Parent topic: Managing Data Retention