If the Event ID option on the Info menu displays a code number, check this list of Event ID codes for the solution to the projector problem associated with the code.
| Event ID code | Cause and solution |
|---|---|
| 0020 | Screen mirroring communication error occurred. Turn the projector off and then on again, or restart the network software. |
| 0026 | |
| 0032 | |
| 0036 | |
| 0037 | |
| 0038 | |
| 0021 | Screen Mirroring did not start. Turn the projector off and then on again. |
| 0022 | Unstable screen mirroring communication. Check the network communication status, wait a few moments, and try connecting to the network again. |
| 0027 | |
| 0028 | |
| 0029 | |
| 0030 | |
| 0031 | |
| 0035 | |
| 0023 | Connection failed. If you see the PIN entry screen on your computer, enter the PIN code displayed on the Screen Mirroring standby screen or at the bottom right of the projected image. If this does not solve the problem, restart the projector and connected devices, then check the connection settings. |
| 0024 | |
| 0025 | |
| 0041 | Connection failed. Delete the recorded projector information on your computer and try connecting again. |
| 00432 | The network software did not start. Turn the projector off and then on again. |
| 00435 | |
| 0433 | Cannot display the transferred images. Restart the network software. |
| 0434 | Unstable network communication. Check the network communication status, wait a few moments, and try connecting to the network again. |
| 0481 | |
| 0482 | |
| 0485 | |
| 0483 | The network software quit unexpectedly. Check the network communication status, then turn the projector off and then on again. |
| 04FE | |
| 0484 | Communication with computer was disconnected. Restart the network software. |
| 0479 | A projector system error has occurred. Turn the projector off and then on again. |
| 04FF | |
| 0891 | Cannot find an access point with the same SSID. Set your computer, access point, and projector to the same SSID. |
| 0892 | The WPA/WPA2 authentication type does not match. Make sure the wireless network security settings are correct. |
| 0893 | The TKIP/AES encryption type does not match. Make sure the wireless network security settings are correct. |
| 0894 | Communication with unauthorized access point was disconnected. Contact your network administrator. |
| 0898 | Failed to acquire DHCP address. Make sure the DHCP server is operating correctly. If you are not using DHCP, turn off the DHCP setting in the Network menus. |
| 0899 | A communication error has occurred. |