If you see
ink on the back of a printout, you can clean the paper guide
rollers to remove any excess ink. If paper does not feed correctly
from the rear paper feed slot, you can use a cleaning sheet to
clean the rollers.
If printouts are smeared or scuffed, load plain paper in
the paper source that you want to clean in this size: Letter (8.5 × 11 inches
[216 × 279 mm]) or A4
(8.3 × 11.7 inches
[210 × 297 mm]).
Select Settings >
Maintenance > Paper Guide Cleaning.
Select the paper source you want to clean.
Follow the on-screen instructions to clean the paper
Repeat these steps as necessary until the paper comes out
clean. If you are using a cleaning sheet, repeat these steps up to
Note: If the
paper is not clean after cleaning several times, try cleaning the
other paper sources.