Checking the Nozzles Using the Product Control Panel

You can check the print head nozzles using the control panel on your product.
  1. Make sure plain paper is loaded in Cassette 1.
  2. From the Home screen, select Settings and press the OK button.
  3. Press the down arrow button, select Maintenance, and press the OK button. You see this screen:

  4. Press the OK button. You see a screen like this:

  5. Press the up arrow button to select Yes. The nozzle pattern prints.
  6. Check the printed pattern to see if there are gaps in the lines.

    Print head is clean

    Print head needs cleaning

  7. Do one of the following:
    • If there are no gaps, press the down arrow button, select Finish, and press the OK button.
    • If there are gaps or the pattern is faint, select Clean the Print Head and press the OK button.
  8. Follow the instructions on the screen to clean the print head, check the nozzles, and repeat the process as necessary.
If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours. Then try cleaning the print head again. If quality still does not improve, one of the ink cartridges may be old or damaged and needs to be replaced.
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